This handset shipped in September 2019 with OS 9 (Pie) paired with One UI 1.1. It received two official major upgrades: a move to OS 10 (One UI 2) and then to OS 11 (One UI 3). There is no official upgrade beyond the third major release for this model from the device maker.
Security maintenance followed the major releases: monthly patch cadence during the first year after each major update, then less frequent deliveries and eventual end of vendor updates around mid-2022 for many units of this lineup. Expect up-to-date security fixes only while the device remains on an officially supported build.
How to confirm and update: open Settings → About phone → Software information to see the current OS build; then Settings → Software update → Download and install to fetch official over‑the‑air updates. Back up data to your Google account and a local copy before applying a major upgrade. Ensure at least 50% battery or connect to a charger and use a stable Wi‑Fi network for the download.
If you require features from later releases (OS 12+), options are: 1) migrate to a newer handset that ships with those releases; 2) install a third‑party custom firmware (example: LineageOS) – this provides newer builds but requires unlocking the bootloader, voids any remaining warranty, and increases risk of instability. For most users who prioritize reliability and security, remaining on the official OS 11 (One UI 3) build with monthly or quarterly security patches is the recommended course.
Open Settings → About phone → Software information and read the “OS release” and “Build number” entries to get the exact installed release immediately.
Follow this path: Settings → About phone → Software information.
Use a quick mapping to interpret API/SDK numbers:
Advanced check via ADB (for users with a PC):
Check for updates: Settings → Software update (or System update) → Check for updates. Use Wi‑Fi, keep battery ≥50%, and back up personal data before applying an OS upgrade.
If labels are unclear, copy the Build number or fingerprint and search the manufacturer’s support portal or reputable firmware repositories to identify the precise release and its changelog.
Open Settings → About phone → Software information and read the OS release and build fields immediately.
Note the exact entries labeled OS release (release name or number), Build number, Kernel version, and Security patch level. Also record Baseband or Modem version and the device IMEI shown under Status.
Capture a screenshot (press Power + Volume Down simultaneously), or copy the Build number into a note. Retrieve IMEI with the dial code *#06# or via About phone → Status.
Use the captured Build number and security patch date to check the manufacturer’s support pages or carrier update notes for matching firmware releases. If an update is available, connect to Wi‑Fi, charge above 50%, then go to Settings → Software update and select Download and install.